Frequently Asked Questions
Everything you need to know about your Sweet Dreamers experience.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically arrive within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How do I know which size will fit me best?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed, 'dreamy' fit.
Are your fabrics sustainably sourced?
Yes, we prioritize ethical fashion by using organic cotton and recycled materials in 80% of our collections to ensure high quality with a lower environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.